Jan 28, 2019 7:55:52 GMT 7030123 said:
I have problems with both my LEMX devices.
Both touch screens have stopped working and something is wrong within the screen. /thread/3121/screen-laminating-touch-digitiser-failing
I have emailed LEMFO at both email addresses to get exchange devices under warranty. I never get a reply.
The email address(s), firstname.lastname@example.org and email@example.com
On the LEMFO website under support this forum site (roundandrodwatches) is linked for their support forum!
On their Refund and Exchange page (http://www.lemfo.com/col.jsp?id=107) the email address firstname.lastname@example.org actually ‘mailto’s’ another company!!!
Jan 29, 2019 1:09:00 GMT 7030123 said:
Thanks and yep, I have mentioned it in a previous post… I have previously sent two emails to this address… email@example.com and explained that the RASC support forum has told me to contact them about my problem… and no reply!!
Considering this forum is linked and close to LEMFO, does anyone have a contact at LEMFO that can help…?
The LEMFO website has a warranty / refund / exchange page! I’m in Australia and we have laws to protect customers. If LEMFO don’t honour the warranty then the Australian Gov can stop LEMFO products being sold into Australia…
I really hope someone from LEMFO can reach out to me!!
Jan 29, 2019 2:01:08 GMT 7030123 said:
Yep, it's a bit of a worry.
I don’t understand why no one else has not had the same problems! I really like the devices but I’m very annoyed that I’m not getting a reply from LEMFO or any support! I used the LEMX as my day to day phone. With a BT ear set its a great device without the need to carry large phone around…
I do a lot of air travel for work and was thinking maybe the its a ‘pressure’ issue of something… They have never got wet, maybe some sweat from exercise, but I’m a little baffled as to why the de-lamination of the touch digitiser…
I would have thought LEMFO would be interested so they could investigate if they have another manufacturing (big) problem!!
Jan 30, 2019 8:09:31 GMT 7030123 said:
sorry for the delay but i just now got to this thread, when you say that the two watches touch screen stopped working how long after purchasing them?
Thanks. Yep, I'm going down that path now.
In Oz the ChargeBack generally is up to 90 days for VISA protection.
What I mean is our ACCC can get involved with Aliexpress and put restrictions on shipping destinations for Shops like LEMFO, who don’t honour Oz Consumer Laws, Aliexpress, Bangood etc. I’m going to pursue that path also, lucky I know a heap of people in the right places in Canberra! For example our Gov recently imposed our GST on Aliexpress Sellers shipping to Australia.
LEMFO will be lucky to be shipping to Oz and the US by the time I finish! The US and OZ generally share details of shonky Sellers from China!
Its looking very much like LEMFO is a Chinese shonky seller!
btw, LEMFO always honored their words as if not we would’nt have been working with them. plz inform us with when did you purchase what happened and when did it start. thanks.
Mar 13, 2019 22:06:12 GMT eduja said:
Hola, compré un reloj lemx y en Argentina me bloquearon el IMEI porque esta ADULTERADO. Alguien me puede ayudar con éste tema?
plz in English so we can help you:)