Lem5 won't connect to pc

Hi all, I’m trying to connect my new lem5 (which I love) to my PC for custom watch faces. When ever I connect it states the following message “USB device not recognised” it’s windows 10 and I’m not very tech savvy.

Any help is appreciated! Please easy instructions

Mar 19, 2017 0:56:04 GMT 1 hoskind00 said:

/thread/227/install-vcom-drivers-smartwatches-win10

/thread/75/guide-usb-mtp-device-issue

My answer is surely late.
Do not use the USB cable supplied with the watch, but a thicker one. And it works …