Can I buy a watch frame?
You can email them and ask but I can almost 100% garuntee that the watch will not survive a transplant from old to new body. Especially the bonded screen and touch sensor etcā¦
Thatās saddening. Iāve only had this since July. I love the watch. I put super glue on it. Been holding since yesterday. I even slept with it and still holding. Iām sure it wonāt last too long, but it was worth the try.
Just curious - if you are not trying to get support from Kospet and you are trying to fix itā¦ Why didnāt you try the Araldite (or any other brand of) epoxy resin that I mentioned above?
If you clean the contact area on both sides of the break - this stuff sets rock solid and will not break.
Superglue is just not up to the job long termā¦
Also, my advice is that you guys take very good photos of the problem and send to Kospet.
Explaining that it is part of the actual body shell that has broken.
Normally this requires a replacement watch.
Sending a new body shell to a customer is pointless.
It is just not a customer replacable part.
Please explain that I sent you to them and they can contact me if needed.
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Well you canāt say much fairer than that mate! Cheers, Doons
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Iāve sent the email to them already. Of course I want to rectify. Iāve sent more pics to them. Still havenāt gotten a reply.
Finally got a reply from Kospet today. They said they would send parts. Not sure what it means. Will update when I receive what they sent.
Headache so far. Iāve received reply and when I reply, the email bounces back saying their mailbox is full.
Emails still bouncing back(Mailbox full). Do you know another way to contact them? Itās shocking that theyāre this bad with support.
I will follow up
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canāt agree that this is a major flaw because very few (and I mean only 4 or 5) have had this experience after over a thousand units sold.
ā4 or 5ā issues based on what? How many people have posted to this forum? Iām going to go out on a limb and say not everyone who has purchased this watch uses this forum.
If we say 4 or 5, it means that 4 or 5 people have complained to kospet. If they donāt complain, we canāt count them, thatās easy.
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I think this is getting off topic. Iāve yet to be able to contact kospet about my issue. Looks like itās time to buy a new kind of watch. Only 5 months of use has left a bad taste.
yeah, thatās why I stopped (for now) buying those full android watches. Iāve now got that new ā¦a known companyā¦ (aināt gonna advertise for no one) watch which I donāt like too much, but it works and Iām pretty sure it wonāt fall apart any time soon, and if it does Iāll get a new one for free.
the quality needs to get a serious improvement on these watches and the companies making/selling them need to learn a thing or two about customer service.
I get theyāve got to make them cheap, but if someone made a quality full android watch I wouldnāt mind paying pretty penny for it.
Iām gonna wish it for next xmas
have a good day & a happy new year ladies and gentlemen
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for anybody who is still reading this thread my Kospet Optimus pro snapped a lug in the same way as others
i used Loctite 3090 to glue the piece back on and it seems to be a good fix
if it stays fixed the Ā£20 outlay for the glue is a relatively cheap fix
so far so good 
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